How do we make reservations?
Can we make reservations for large groups?
Can we make reservations under a company name?
Do you allow accommodation of minors?
We do not have a reservation, can we stay?
Can we send our luggage in advance?
What are the cancellation fees?
Can 2 people stay together?
Can families stay together?
When does check-in time start?
Can we leave our luggage for safekeeping before check-in?
How can we pay?
Can we leave the premises after check-in?
When is the latest time to check-in?
When is the check-out time?
How do we check-out?
Can we leave our luggage for safekeeping after check-out?
Do you provide extended stays on short-notice?
How large are the beds?
Do you have vending machines?
Are sleeping quarters for men and women located on different floors?
Is smoking allowed?
Are there places to eat?
During extended stays, can we use the sleeping quarters after check-out times?
Can we stay in the same sleeping quarters during our extended stays?
Do you have large communal baths?
Do you have baths / toilets?
Do you have laundromats or laundry services?
What kind of amenities do you have?
Can the sleeping quarters be locked?
Is it quiet in sleeping quarters?
Do you have TVs?
Do you provide currency exchange services?
Do you have lockers for luggage?
Can we leave large luggage for safekeeping?
Could you provide information and/or confirmation regarding other guests?
Do you provide luggage shipping service?
What kind of disaster prevention measures do you provide?
How far is the facility from train stations?
Do you have a parking lot?
Do you have internet access?
Regarding Equipments in the Sleeping Quarters
Do you provide wake-up calls?
Can we walk around in night wears?
Can women stay?
Do you have restaurants?
Do you have tooth brushes and facial cleansers available?
What kind of sleeping amenities do you have?
Are pets allowed?
How can we confirm room availability?
What kind of guests stay at your hotel?
Regarding Your Stay
Elementary school students or younger are not allowed to stay. Even if accompanied by a parental guardian, children must be in middle school or older to stay.
(Minors aged 13 to 19)
Accommodation of children in middle school or older requires either the consent or accompaniment of a parental guardian. Please fill in the required information on the following Document of Consent, print it, have it sealed by a parental guardian, and bring it with you.
>Please DL the Document of Consent for a Minor from here.（PDF）
- 7 to 2 days prior to the date of stay: 20%
- 1 day prior to the date of stay: 50%
- On the date of stay: 100%
*Cancellation policies may vary and be pre-determined for some accommodation plans.
In addition, elementary school students or younger are not allowed to stay. Even if accompanied by a parental guardian, children must be in middle school or older to stay.
Regarding Check-In / Check-Out
However, depending on the time of arrival, lockers may not be available.
You can also make the payment at the accommodation when checking-in. (Payment can be done by cash or credit card)
Gift certificates cannot be used.
[List of Acceptable Credit Cards for Advance Payment over the Internet]
[List of Acceptable Credit Cards for Payment On-Site]
[List of Acceptable Electronic Monies for Payment On-Site]
Apple Pay/QUIC Pay/iD/nanaco/RakutenEdy/
If you do not contact us or arrive within 2 hours from the scheduled arrival time, we will consider the reservation cancelled, as stipulated in the accommodation regulations.
Cancellation fees are required starting from 7 days prior to the date of stay.
If you wish to check-out at a later time, 1,000 yen (w/o tax) will be charged per 1 extra hour, up to 2 hours (until 12:00pm).
If you do not return your card key, we will require a re-issue fee of 3,000 yen per (w/o tax) card.
Please come and pick up your luggage by the end of the day.
However, you will be required to check-out temporarily, to have the room cleaned.
Regarding the Accommodation Facility
Alcohol is served at “Uo-ichi”, the restaurant located on the 1st floor, as well as the rooftop beer garden, “Yamato no Sora (closed on rainy days)”.
The capsule rooms on the 3rd floor are for men only, and ones on the 4th floor are for women only.
The dormitory and single rooms on the 4th floor can be used by both men and women.
The reception and communal areas can be used by everyone.
Smoking is allowed in the communal areas on the 1st and 5th floors.
Food and beverages are allowed in the communal area in front of the reception on the 3rd floor.
We ask you to refrain from eating and drinking anywhere else in the building.
In addition, please refrain from bringing alcohol into the building.
However, you will be required to temporarily exit the premises with your luggage during the hours starting from 10:00am to 3:00pm for cleaning.
Large coin-operated lockers (on the 1st floor) are available for our guests.
Please use the communal shower rooms located on each floor.
Available for use from 3:00pm to 9:30am the next day.
There are 2 laundry machines on the 1st floor, by the communal area.
We have safety boxes available by the reception to store your valuables.
However, we shall not be held responsible for any theft or loss of guests’ luggage.
We shall not provide any personal information of other guests.
In addition, we have security cameras on each floor.
Just in case, please check the evacuation routes when staying.
Please note that we do not have LAN cables.
Other sleeping amenities, available for a fee, are currently being planned.
There are numerous pharmacies and convenience stores nearby to purchase daily necessities.